Business Systems Audit
Find where your software, automations, and manual processes are slowing the business down — then get a practical fix plan before committing to a rebuild.
Not sure where to start? A free Business Systems Review is a good first step — a conversation to understand what's disconnected or manual. The paid audit delivers a written fix plan with priorities and phased options.
Request a business systems reviewWhat you get
- Problem summary in plain business language
- Current workflow and system review
- Risk list — what could break or cost you next
- Opportunity list — quick wins and bigger fixes
- Recommended fixes in priority order
- Implementation roadmap with phased options
- Optional fixed-price proposal for the first fix sprint
How it works
-
Intake
Short call or async questionnaire to understand your situation and goals.
-
Review
I map your tools, workflows, and pain points — no unnecessary access required upfront.
-
Fix plan
You receive a written plan with priorities, tradeoffs, and clear next steps.
Investment
Starting at $1,500
Most audits take one to two weeks depending on complexity. Larger environments may need a scoped follow-up.
Frequently asked questions
What happens during an audit?
We start with a short intake to understand your situation. I review your tools, workflows, and pain points, then deliver a written fix plan with priorities, risks, opportunities, and phased recommendations.
What if we do not know what is broken?
That is common. The audit is designed to diagnose the real problem — separating symptoms from root causes — so you get a clear path forward without guessing.
How long does an audit take?
Most audits complete in one to two weeks. Complex environments with many integrations may need a scoped extension.
What kinds of businesses are a bad fit?
Projects looking for the cheapest possible developer with no quality bar, or teams that need a full-time embedded engineer on day one. I am a strong fit when you need websites, software systems, or both — without hiring a whole team.
Do you build from scratch or fix existing software?
Both, but I usually start by fixing and stabilizing what you already have. A full rebuild is only recommended when the existing system genuinely cannot support the business.
Can you work with our current tools?
Yes. Most engagements connect tools you already use — Shopify, Etsy, CRMs, spreadsheets, Airtable, Zapier, Make, accounting software, shipping tools, and custom APIs.
Can you work with our agency on client projects?
Yes. Agencies use me as a white-label or named technical partner for backend systems, integrations, automation, and infrastructure their team does not build in-house.
Do you build websites?
Yes — for companies of any size. That includes new sites, redesigns, ecommerce storefronts, and sites connected to CRMs, booking tools, and internal systems. I also fix broken or outdated websites when a rebuild is not the right first step.
Do you work hourly or fixed-price?
Audits and fix sprints are usually fixed-price after a short scoping conversation. Ongoing support is monthly. Hourly is available for small advisory work when it makes sense.
Can you help with AI tools and automations?
Yes — especially when an AI tool worked in a demo but fails in real use. I focus on making workflows reliable, auditable, and maintainable.
Can you support the system after launch?
Yes. Ongoing Website & Systems Support covers fixes, updates, small improvements, and adapting to vendor or API changes as your business evolves.
Do you work with local businesses and remotely?
Both. Based in Durham Region, Ontario. Most work is remote with clear documentation. On-site discovery is available when it helps.
What does a free website review include?
A practical look at your mobile experience, local search basics, contact forms, tracking, and obvious places where inquiries get lost — with clear next steps. Free for local businesses in Durham Region.
Do you only do websites, or software too?
Both. Many local clients start with a website or contact-flow fix. Growing teams and agencies often need software rescue, automation, and integrations — same partner, different entry point.
Who is Blachn.io Software Services for?
Businesses that need one technical partner for their website, software, automations, and support — without hiring a full engineering team or juggling multiple freelancers.