Agency Technical Partner

Backend, integrations, AI workflows, and infrastructure delivery for agencies that sell client work but need serious technical depth.

When your agency needs technical delivery behind the scenes

You sell strategy, design, or marketing — and client projects need backend systems, integrations, automation, or AI workflows your team does not build in-house. You need a partner clients never have to worry about.

What I do

Build and deliver websites for client projects of any size
Deliver backend, API, and integration work under your brand
Communicate in plain language for client-facing teams
Scope and document work so handoffs are clean
Handle the messy technical details agencies should not have to hire full-time for

What to include when you reach out

Helpful context on the first message:

White-label or named partner — should clients see me, or stay behind the scenes?
Project type — Shopify, custom backend, automation, AI workflow, infrastructure, etc.
Frequency — one-off project, monthly retainer, or overflow as needed?
Scoping vs delivery — do you need help scoping/selling, or hands-on build only?
Biggest bottleneck — integrations, backend delivery, client-facing technical questions, or something else?

Typical outcomes

Client projects delivered without backend bottlenecks
A trusted technical partner for repeat engagements
Less risk when projects need more than no-code can handle

Frequently asked questions

When should an agency hire a backend partner?

When client projects need integrations, custom backends, automation, or AI workflows that your team cannot deliver confidently — and you need someone clients never have to worry about.

Do you build from scratch or fix existing software?

Both, but I usually start by fixing and stabilizing what you already have. A full rebuild is only recommended when the existing system genuinely cannot support the business.

Can you work with our current tools?

Yes. Most engagements connect tools you already use — Shopify, Etsy, CRMs, spreadsheets, Airtable, Zapier, Make, accounting software, shipping tools, and custom APIs.

Can you work with our agency on client projects?

Yes. Agencies use me as a white-label or named technical partner for backend systems, integrations, automation, and infrastructure their team does not build in-house.

Do you build websites?

Yes — for companies of any size. That includes new sites, redesigns, ecommerce storefronts, and sites connected to CRMs, booking tools, and internal systems. I also fix broken or outdated websites when a rebuild is not the right first step.

Do you work hourly or fixed-price?

Audits and fix sprints are usually fixed-price after a short scoping conversation. Ongoing support is monthly. Hourly is available for small advisory work when it makes sense.

Can you help with AI tools and automations?

Yes — especially when an AI tool worked in a demo but fails in real use. I focus on making workflows reliable, auditable, and maintainable.

Can you support the system after launch?

Yes. Ongoing Website & Systems Support covers fixes, updates, small improvements, and adapting to vendor or API changes as your business evolves.

Do you work with local businesses and remotely?

Both. Based in Durham Region, Ontario. Most work is remote with clear documentation. On-site discovery is available when it helps.

What does a free website review include?

A practical look at your mobile experience, local search basics, contact forms, tracking, and obvious places where inquiries get lost — with clear next steps. Free for local businesses in Durham Region.

Do you only do websites, or software too?

Both. Many local clients start with a website or contact-flow fix. Growing teams and agencies often need software rescue, automation, and integrations — same partner, different entry point.

Who is Blachn.io Software Services for?

Businesses that need one technical partner for their website, software, automations, and support — without hiring a full engineering team or juggling multiple freelancers.